Burj Al Arab Jumeirah Hotel - Dubai

ex. Burj Al Arab

Po Box 74147, Jumeirah Beach Road, Dubai, United Arab Emirates  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Burj Al Arab Jumeirah Hotel - Dubai

Wi-Fi
Parking

On-site parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Swim-up bar

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Saltwater pool

Infinity pool

Editorial review:

This ultra expensive hotel has luxury décor with gold, blue, and deep red with silk and rich velvet everywhere. The sleeping rooms may make you think you are in someone’s visions of an 18th century Paris or Vienna. However, the service is disappointing.

Verified Reviews:

  • Lovely lobby - Aquarium restaurant is amazing - It was too pricey
  • Bed was huge - Furnished beautifully - Amazing bathroom
  • Flat screen tv - Air conditioning is perfect - No rain-shower
  • Pool area was small - Panoramic views all around - Room was great
  • Restaurant near by - Valet parking - Fantastic staff

Overview

The spectacular 5-star Burj Al Arab Jumeirah Hotel offers non-smoking guestrooms. Featuring empire architecture, the hotel was renovated in 2005.

You can find Madinat Jumeirah and Wild Wadi Water Park only 400 meters from the property. The venue is next to the public beach with lounge chairs, a bar and cabanas.

This hotel is placed in Dubai Marina district, known for a tower and a college.

The property enjoys stunning location within a 25-minute drive to Dubai airport.

Rooms

Burj Al Arab Jumeirah Hotel provides guestrooms appointed with a work desk, heating, a storage space, satellite television and a wardrobe. Many rooms come with a magnificent view over the islands. The guestrooms offer a modern interior and carpet floor.

Eat & Drink

Every morning starts with a free buffet breakfast. A luxurious on-site restaurant serves dishes of local cuisine. The hotel invites guests to the Sky View bar to relax with a drink. The Burj Al Arab and Majlis Al Bahar are situated in a resort area, about 100 meters from the venue.

Services

There are a catering service, a video projector and secretarial services available on site.

Relax

The property offers facials, full body massage and head massage for guests who seek relaxation. Skiing, scuba diving and water skiing as well as a fitness club, a gym and yoga classes will help travelers keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   27.  Number of rooms:   202.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Carte blanche
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Scuba diving
  • Canoeing
  • Sailing
  • Banana boat
  • Water skiing
  • Skiing
  • Horseback riding
  • Motor board
  • Tennis court
  • Volleyball
  • Bowling
  • Golf course
  • Billiards/ Pool tables
  • Squash
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Free aquapark access
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Beach bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Video games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Infinity pool
  • Saltwater pool
  • Indoor heated swimming pool
  • Beach access
  • Beach chairs
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Sun terrace
  • Garden area
  • Paid cabanas
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Reflex massage
  • Head massage
  • Full body massage
  • Foot massage
  • Library

Room view

  • Sea view

Room facilities

  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Separate living room
  • Separate dining area
  • Separate bedroom
  • Separate sitting area
  • Dressing area
  • Terrace
  • In-room jacuzzi
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Refrigerator
  • Espresso maker
  • Microwave
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding
  • Pillow menu
  • Goose feather pillows
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • In-room computer
  • DVD player
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  3 pm

Children and extra beds

  • Older children/adults may stay at the price of AED 1500 per person per night in an extra bed. 
  • All children under the age of 0 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Burj Al Arab Jumeirah Hotel - Dubai Dubai location
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Hotel Address:

Po Box 74147, Jumeirah Beach Road, Dubai, United Arab Emirates

Get directions
City Center
  • Dubai
    14.6 km
Airports
  • Dubai (DXB)
    21.9 km
  • Al Maktoum (DWC)
    27.4 km
Train Stations
  • Business Bay Station
    10.8 km
  • Dubai Mall Station
    10.8 km
Underground stations
  • Mall of the Emirates Metro Station 1
    2.7 km
  • Mall of the Emirates Metro Station 2
    2.7 km
  • Bus stop
    600 m
Restaurants
  • Al Muntaha (cuisine: Contemporary, European)
    40 m
  • Al Mahara
    60 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  3 pm
  • Number of floors:
    27
  • Number of rooms:
    202

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiBurj Al Arab Jumeirah

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Arab Emirates

Use Badge

Rooms and availability

Standard Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Burj Al Arab Jumeirah photos Room Deluxe One Bedroom Suite
Suite
  • Max occupancy:

    6 persons

  • Bed type:

    2 Single beds, 1 Single bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Jacuzzi
    • Bathtub
    • + More
  • General:High speed internet
  • Safe
  • Living room
  • Dining:Coffee/tea maker
  • Media:Cable/satellite TV
Room Description:

Suite|Suite - Panorama

Two-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed and 1 Single bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Jacuzzi
    • + More
  • General:Living room
  • Media:Cable/satellite TV
Room Description:

Suite|2 Bedroom Suite

Three-Bedroom Suite
  • Max occupancy:

    6 persons

  • Bed type:

    2 Double beds, 1 Double bed and 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Jacuzzi
    • + More
  • General:Living room
  • Media:Cable/satellite TV
Room Description:

Suite|3 Bedroom Suite + Breakfast

Deluxe One-Bedroom Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Jacuzzi
    • + More
  • General:Living room
  • Media:Cable/satellite TV
Room Description:

Deluxe|1 Bedroom Deluxe + Breakfast

Deluxe Two-Bedroom Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed and 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Jacuzzi
    • + More
  • General:Living room
  • Media:Cable/satellite TV
Room Description:

Deluxe|2 Bedroom Deluxe + Breakfast

Burj Al Arab Jumeirah photos Room Deluxe One Bedroom Suite
Deluxe One-Bedroom King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • + More
  • General:Butler service
  • Media:CD player
Room Description:

Suite|Two Bed Deluxe Suite King and Twin

Deluxe Two-Bedroom Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Triple room

Burj Al Arab Jumeirah photos Room Deluxe One Bedroom Suite
Deluxe One-Bedroom Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Burj Al Arab Jumeirah photos Room Deluxe One Bedroom Suite
Deluxe One-Bedroom Suite
Sea view
  • Room size:

    170 m²

  • Max occupancy:

    10 persons

  • Bed type:

    2 Single beds, 1 Single bed, 1 Super King-size bed and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Bathtub
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Laundry services
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Computer
  • 220/240 V AC
  • Trouser/pants press
  • Fax machine
  • Telephone
  • Alarm clock
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Bidet
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Refrigerator
  • Media:Satellite TV
  • Wake up service
  • iPod docking station
  • DVD player
  • Video games
  • Stereo and CD player
  • Radio
  • Video on demand
Room Description:

Suite|1 Bedroom Deluxe Suite

Burj Al Arab Jumeirah photos Room Two Bedroom Deluxe Suite
Deluxe Two-Bedroom Suite
Sea view
  • Room size:

    300 m²

  • Max occupancy:

    7 persons

  • Bed type:

    1 Single bed, 2 Single beds, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Jacuzzi
    • Bathtub
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Laundry services
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Tiled/marble floor
  • Computer
  • 220/240 V AC
  • Trouser/pants press
  • Fax machine
  • Telephone
  • Alarm clock
  • Laptop safe box
  • Bathroom:Additional bathroom
  • Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Bidet
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Kitchenette
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
  • Video games
  • Stereo and CD player
  • Radio
  • Video on demand
Room Description:

Suite|Deluxe Two Bedroom Suite Advance Purchase Rate

Deluxe Two-Bedroom Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Burj Al Arab Jumeirah photos Room Room information
Presidential Two-Bedroom King Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • + More
  • General:Butler service
Burj Al Arab Jumeirah photos Room Room information
Royal Two-Bedroom King Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • + More
Burj Al Arab Jumeirah photos Room Room information
Diplomatic Three-Bedroom King Suite
  • Max occupancy:

    7 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • + More
Diplomatic Three-Bedroom Suite
  • Max occupancy:

    8 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Internet access
  • Laundry services
  • 220/240 V AC
  • Trouser/pants press
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Stereo and CD player
Room Description:

Suite|Diplomatic Three Bedroom Suite Room

Burj Al Arab Jumeirah photos Room Panoramic Suite
Panoramic King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • + More
Burj Al Arab Jumeirah photos Room Panoramic Suite
Panoramic Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Burj Al Arab Jumeirah photos Room Panoramic Suite
Panoramic One-Bedroom Suite
Sea view
  • Room size:

    225 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Super King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Laundry services
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe/closet
  • Computer
  • 220/240 V AC
  • Trouser/pants press
  • Fax machine
  • Telephone
  • Alarm clock
  • Laptop safe box
  • Bathroom:Bathroom
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Towels
  • Bidet
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Refrigerator
  • Media:Cable/satellite TV
  • Wake up service
  • DVD player
  • Video games
  • Stereo and CD player
  • Radio
  • Video on demand
Room Description:

Suite|Panoramic Suite + Breakfast

Burj Al Arab Jumeirah Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • The Tower of Arabs (Burj Al Arab)100 m
  • Wild Wadi Park400 m
  • Wild Wadi Waterpark400 m
  • Ski Dubai2.9 km

Places of interest

  • Burj Al Arab Tower100 m
  • Dubai Turtle Rehabilitation Project900 m
  • Dubai Police Academy2.0 km
  • Deyaar HQ2.9 km
  • Gold & Diamond Park2.9 km
  • DAMAC Properties Dubai PJSC3.5 km
  • Nestlé UAE4.0 km
  • Al Sufouh Tram Station4.2 km
  • Eton Institute - Dubai4.5 km
  • University of Wollongong in Dubai4.6 km
  • Al Barsha Pond Park4.7 km
  • Knowledge village Tram Station4.7 km

Shopping areas

  • Madinat Jumeirah900 m
  • Mall of the Emirates2.8 km
  • Etihad Travel Mall4.3 km

Theaters

  • Dubai Community Theatre & Arts Centre2.9 km

Underground stations

  • Mall of the Emirates Metro Station2.6 km
  • Mall of the Emirates Metro Station 22.6 km
  • Mall of the Emirates Metro Station 12.6 km
  • First Gulf Bank Metro Station2.7 km
  • Sharaf DG Metro Station2.9 km
  • Noor Bank Metro Station4.4 km
  • Dubai Internet City Metro Station4.5 km

Local attractions

  • Aquaventure Waterpark6.9 km
    Crescent Road, Dubai
  • Safa Park7.9 km
    Al Wasl Road, Dubai
  • Burj Khalifa10.9 km
    Sheikh Zayed Road, Dubai
  • The Lost Chambers Aquarium in Atlantis, The Palm6.9 km
    Crescent Road, The Palm, Dubai
  • Jumeira Beach and Park8.0 km
    Jumeirah 2, Dubai

Near the hotel

  • The Tower of Arabs 90 m
    Jumeirah Rd, Dubai
  • Wild Wadi Water Park380 m
    Jumeirah Beach Road, Umm Suqeim 3, Dubai

Restaurants nearby

  • Al Muntaha40 m

    Address: 27th floor, Burj Al Arab
    Phone: +971 4 301 7600

    72% likes this, based on 268 reviews
    Cuisine: Contemporary, European

  • The Burj Al Arab130 m

    Address: Burj Al Arab
    Phone: +971 4 301 7600

    64% likes this, based on 572 reviews
    Cuisine: International

  • Junsui at the Burj Al Arab90 m

    Address: Ground mezzanine floor
    Phone: +971 4 301 7600

    84% likes this, based on 108 reviews
    Cuisine: Asian
    Price Range: INR 129 - INR 9 530

  • Al Mahara60 m

    Address: Burj Al Arab hotel, Jumeirha Beach
    Phone: +971 4 301 7600

    72% likes this, based on 297 reviews
    Price Range: INR 129 - INR 25 998

  • Majlis Al Bahar60 m

    64% likes this, based on 7 reviews
    Cuisine: Central European

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  3 pm
  • Number of floors:
    27
  • Number of rooms:
    202

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiBurj Al Arab Jumeirah

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Arab Emirates

Use Badge

Cities nearby
  • Ras al-Khaimah hotels - 86 km
  • Fujairah hotels - 106 km
  • Al Ain hotels - 125 km
  • Sharjah hotels - 13 km
  • Abu Dhabi hotels - 127 km
  • Ajman hotels - 23 km
  • Umm al-Quwain hotels - 38 km
  • Khor Fakkan hotels - 105 km
  • Jebel Ali hotels - 40 km
  • Mezairaa hotels - 127 km

Burj Al Arab Jumeirah Reviews

Guest reviews are submitted by our customers after their stay at Burj Al Arab Jumeirah

Average guest rating

8.6out of 10
Superb
Based on 83 reviews

Rating by category:

Location
9.5
Rooms
9.5
Value
7.9
Service
10.0

Guest reviews

  • Older travelers
    9.6

    It was amazing from the welcome to the check in inside the suite, the view when they opened the blinds to the impeccable service from the staff, the fabulous surroundings and granduer. We stayed one night but arrived 7am and got straight into our suite so we managed to make the most of one night by having a day and a half in the hotel. We popped out to do a little shopping as this was a stop over on the way home to Australia and had to pick up some last minute gifts but could not wait to get back to the hotel and make the most of it. Would stay again in a heartbeat. We managed to get a great deal on a panaromic view suite and had lunch and dinner there so really made the most of it. Loved it!!!

    The only down side was that it was a religous holiday and they could not serve alcohol from 7pm. To us it was not a big deal as we had a month in Europe and had our fair share of alcohol but with only the one night it would have been hard if this was a singular special trip eg. anniversary or birthday etc. Some people did seem upset in the Restaurant. Maybe the hotel should advertise these holidays to allow people to arrange different dates if possible instead of advising on check in.

  • Couple
    8.8

    Excellent service and luxury beyond anything I have ever seen previously, coupled with personalised service that was more than I ever dreamed of

    Incredibly expensive even for every day items - E.G. bottle of water - 50aed. Burger - 200aed. The personal butler started to get annoying - I don't need to be escorted to my room every time I go there, though I suspect that most of the guests like this attention, I just wanted to relax and found it difficult to do so.

  • Family with children
    8.8

    Hotel design,furniture ,location of hotel inside the water,interior design

  • Older travelers
    9.6

    We liked everything about our stay, it was amazing.

  • Older travelers
    5.0

    The views and the size of the suites.

    The staff all seem to be beaten into submission. They try to be friendly and helpful but there are no real smiles and little desire to help from most of them. The food quality is way below average for a luxury hotel and the price is heads above all hotels. The facilities are overly glitzy yet fit. The suites are fantastic. The problem as I see it is the management. Their staff are obviously very unhappy and that carries over to how they staff interacts with the customer. I would not stay at this hotel again no matter how low the rate was.

  • Group of friends
    7.4

    Exclusivity from outside the world. The security, friendiness of the staff, the cleanliness and the ocean view.

    Small lobby, fewer in-house shops.

  • Couple
    10.0

    The style of room it was very nice and comfortable for me

    Every thing was wonderful but the price was little bit expensive and the music was not that good. i mean there is only one channel for arabic music, i think will be better if they can provide more music.

  • Older travelers
    9.6

    we arrived very early in the morning from a long flight and we were really tired and wanted to sleep. we knew that check in time is at 3pm but we just tried to request if we could check in early w/out really expecting to get our request. but to our surprise, we were accomodated that early and we were really thankful and we appreciated that. we were able to take some rest before going on sightseeing. For this, we highly commend the staff esp. Rowell for doing their best to ready our booked suite. He made us feel welcome and feel at home at that moment. The other staff were also very warm and attentive to our needs. They really made a difference in our stay and we will always remember that with gratefulness and fondness.

  • Couple
    10.0

    The butler service was fantastic. It was my husband's 30th birthday - they could not have done more for him to make it special.

  • Family with children
    9.6

    Every thing was excellent. We had a very nice view looking at the gulf. The food was realy heavenly. The children realy enjoyed Wild Wadi. I relaxed in the spa and swimming facilities. All in all it was a geat expectation.

    Firstly, I was surprised that they got the days wrong to begin with, which I had to clarify to them by e-mail. Secondly, they were not sure that the children were in the original booking so I had to show them the booking confirmation. Finally they charged me an extra aed.878.4 Stating it’s charged for the 1st night stay even though this was not mentioned in the original booking. I have gladly paid it because we have enjoyed the amenities tremendously. I wish that they have mentioned it in the original booking so you don’t get any surprises or disappointments.

  • Older travelers
    9.6

    Everything except the price!

    The cost but it was a fantastic experience!

  • Couple
    9.6

    The hotel was amazing and the staff were so kind and helpful. The golf buggies that take you from place to place were a nice touch. Also the added extra of using the facilities at all Jumeirah hotels and the wild wadi waterpark was great.

  • Couple
    7.4

    staff kindness

    advance booking even to get lunch or dinner or even coffe

  • Couple
    10.0

    The service is excellent that I'm sure I will not experience in any other hotel. The joy, comfort, and the staff hospitality are indescribable. Fully recomended.

  • Older travelers
    10.0

    I like the environment and the hotel was very excellent. The bathroom is very wide, the bed was comfortable. The batlers wrer very helpful.

How to reach hotel

hotel Burj Al Arab Jumeirah Hotel - Dubai Dubai location
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Hotel Address:

Po Box 74147, Jumeirah Beach Road, Dubai, United Arab Emirates

Get directions
City Center
  • Dubai
    14.6 km
Airports
  • Dubai (DXB)
    21.9 km
  • Al Maktoum (DWC)
    27.4 km
Train Stations
  • Business Bay Station
    10.8 km
  • Dubai Mall Station
    10.8 km
Underground stations
  • Mall of the Emirates Metro Station 1
    2.7 km
  • Mall of the Emirates Metro Station 2
    2.7 km
  • Bus stop
    600 m
Restaurants
  • Al Muntaha (cuisine: Contemporary, European)
    40 m
  • Al Mahara
    60 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  3 pm
  • Number of floors:
    27
  • Number of rooms:
    202

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiBurj Al Arab Jumeirah

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Arab Emirates

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